Whimsy Little Teepee Co. - USER AGREEMENT TERMS AND CONDITIONS
The Client, by placing an order via online, email or phone, agrees that they accept the conditions of the rental agreement. Whimsy Little Teepee Co. will retain a booking form and signed terms and conditions agreement, which the Client will then be supplied an invoice as confirmation of their booking.
DEPOSIT AND BOOKING: A $150 non-refundable deposit will be required at the time of booking in order to reserve your party date and theme, payable by PayPal, credit/dept card, check or cash. The deposit will go towards the total rental cost of your party. If not received within 24 hours of your booking, your date and theme will be released. The remaining rental balance will be due 24 hours prior to delivery, in addition to a completely refundable $100 damage deposit. Final payments not received by this time will result in the cancellation of your party with no exception.
The damage deposit will be held to cover any potential damage or additional cleaning. It will be returned in part/full dependent on a check of all equipment at collection.
Minimum party booking cost is $300.
We must receive confirmation of the final number for your sleepover party and add-on choices no later than 7 days prior to the date of the party. If the Client chooses to downgrade the party after this time, the original booking price will still apply with no refund.
All bookings are for a one overnight hire period.
All prices are subject to change, however prices quoted at the time of booking will always be honored.
CANCELLATION: Cancellations can be made 14 days prior to the scheduled party date. The $150 deposit is non-refundable, but may be applied towards the cost of another party if held within 90 days of the original party date. If you choose to cancel our services for any reason, your deposit will be forfeited.
Whimsy Little Teepee Co. reserves the right to cancel your party booking at any time, for any reason. We will always try to give as much notice as possible. Upon any such cancellation we will refund the Client any monies paid in respect of the party booking, within 30 days, should any refund be due. Whimsy Little Teepee Co. will not be liable to pay any compensation to the Client or any other person for any loss, damage or expenditure arising directly or indirectly from the cancellation. Whimsy Little Teepee Co. reserves the right to terminate the booking without notice if there is a breach of these conditions.
FINAL PAYMENT: All outstanding balances are due 24 hours prior to delivery, payable by PayPal, credit/dept card, check or cash. The remaining balance is based on the agreed upon number of guests and any additional items.
FORMS OF PAYMENT: We accept PayPal, credit/dept card, check and cash.
INSURANCE: Insurance is the Client’s responsibility during the rental period. Whimsy Little Teepee Co. is not liable for any accidents that occur during said rental period. The Client accepts all liability when renting from Whimsy Little Teepee Co. The Client is responsible for the security of the equipment at all times during the rental period. Any lost, broken, damaged or destroyed equipment will be charged to the Client at full replacement value.
LIABILITY TO THIRD PARTIES: Whimsy Little Teepee Co. will not be liable for any claim for personal injury, death, loss or damage to the property however caused unless it is proved that such injury was caused by faulty material, workmanship or negligence on the part of the Whimsy Little Teepee Co.
DELIVERY AND SET UP: Delivery, assembly, styling, collection and general laundering are included in the hire cost unless stated otherwise.
Prices include delivery to Okaloosa and Walton Counties, Florida. Additional charges will be applied for areas outside of these counties.
Delivery times will be between 10 AM and 3 PM on the date of the party. A 2 hour window for arrival will be given the day of delivery. The Client is responsible for being present to accept delivery of the equipment. The Client is responsible for any loss or damage incurred if He/She arranges equipment to be delivered without being present or without an authorized agent present i.e. The Client is responsible for losses or damage resulting from equipment being delivered to an unattended premises or location as requested by the Client.
The time required for complete set up is approximately 1.5-2 hours, but may take more or less depending on the number of teepees and add-ons ordered. An additional hour will be required for each balloon garland requested. We ask that no children or guests are in the party area during set up in order to avoid a time delay.
*All floor areas must be clean from dirt, dust & furniture before setup begins.
COLLECTION: We will arrive the day after the party, at a previously agreed up time, to breakdown and collect items.
*Saturday collections will typically be between 10 AM-noon.
*Sunday collections will begin after 11:30 AM
A walk-through will be performed with the Client prior to breakdown to confirm there are no damages or issues.
DAMAGES: General cleaning of all items are included in the hire price.
The Client will be responsible for the cost of replacing any Whimsy Little Teepee Co. equipment damaged due to mistreatment while at the Client’s premises. This includes breakages of teepees frames/lights/breakfast trays, tears/holes in the teepee fabric/pillows/linens/stuffies/air mattresses, or extra cleaning needed due to stains.
If any item is damaged or stained, charges will be deducted from the damage deposit in order to replace the item including staff time.
Whimsy Little Teepee Co. items exposed to cigarette smoke will incur an additional $100 cleaning fee.
It is the responsibility of the Client to take duty of care and always supervise children with the hire equipment. Diligence must be taken with younger children on the Client’s premises as Whimsy Little Teepee Co.’s hire equipment is not recommended for children under the age of 5.
Assembly/Disassembly is the responsibility of Whimsy Little Teepee Co.’s staff. Please allow our staff to set up and pack up all items for your safety and to reduce the risk of damage.
The Client agrees to pay the following amounts per damaged item, should an item be damaged while on their premises:
Equipment, damage(s) and cost(s):
Broken or damaged teepee frame, $50 per frame
Broken or damaged teepee cover/fabric, $35 per teepee
Broken, damaged or tangled fairy/twinkle lights, $15 per set
Broken, damaged or tangled bunting, $15 per length used
Broken, damaged or graffitied breakfast tray, $30 per tray
Nail polish and/or irrevocable stains on any item of bed linen, $10-$35 per item, depending on item type
Damage to, or missing, mattress, $35 per mattress
Damage to, or missing, pillows or stuffies, $20 per pillow/stuffie
Damage to, or missing, lamp, $15 per lamp
Cost of missing or damaged additional items will be discussed at delivery.